WEBSITE & DIGITAL PROJECT MANAGER
We’re looking for an experienced and detail-oriented Website & Digital Project Manager to join our team, reporting to the Director of Project Management. This person will collaborate with cross-functional teams (design, development, content, and digital strategy) to manage and execute website development projects, oversee digital marketing initiatives, and ensure high-quality deliverables.
Overview
Reporting to the Director, Project Management, LDWW is seeking an experienced Website & Digital Project Manager to lead and coordinate the planning, execution, and delivery of digital projects, with a primary focus on websites. In this role, you will manage multiple projects simultaneously, including website development, digital marketing campaigns, and other digital initiatives. You’ll work closely with clients, internal teams, and third-party vendors to ensure projects are delivered on time and meet the highest quality standards. The ideal candidate will have experience with websites and digital tactics, excellent client management skills, and a passion for digital project management.
Responsibilities
- Work alongside the Managing Director, Digital to manage website development projects from concept to launch, including defining project scope, timeline, deliverables, and budget.
- Oversee and coordinate a variety of other digital initiatives (e.g., digital marketing campaigns, app development, etc.), ensuring all projects align with client goals and timelines.
- Act as a point of contact for clients throughout all project phases. Communicate project progress, set expectations, manage feedback, and resolve issues promptly.
- Collaborate with cross-functional teams including designers, developers, content creators, and digital marketing strategists. Ensure team alignment and that tasks are being completed according to schedule.
- Use Asana (or other project management tools) to plan, assign, and track tasks across multiple projects. Ensure efficient resource allocation and timeline management.
- Ensure all deliverables meet client expectations and quality standards. Oversee testing and QA processes, especially for websites, before launch.
- Proactively identify and mitigate risks related to scope, timeline, and budget across digital projects. Troubleshoot issues as they arise.
- Provide post-launch support for websites and digital projects, including troubleshooting, updates, and addressing client feedback.
- Maintain accurate project documentation, create progress reports, and provide insights to clients and internal stakeholders.
Skills And Expertise
- Proven experience using Asana for task management and project tracking. Familiarity with other tools such as Trello, Jira, or Wrike is a plus.
- Solid experience working with WordPress. Additional experience with other CMS platforms (Shopify, Squarespace, etc.) is a plus.
- Experience managing a variety of digital projects, including digital marketing campaigns, web development, and potentially mobile app development or branding initiatives.
- Strong experience in managing client relationships, setting expectations, and providing regular updates. Excellent communication skills and the ability to handle client feedback professionally.
- Strong problem-solving skills, with the ability to identify issues early and develop effective solutions.
- Ability to manage multiple projects concurrently while maintaining a high level of organization and attention to detail.
- A strong team player who can work effectively with cross-functional teams to achieve project goals.
- Meticulous attention to detail, ensuring quality at every stage of the project lifecycle.
- Basic knowledge of HTML, CSS, or JavaScript to better understand project requirements and collaborate with developers.
Education and Experience
Bachelor’s degree in marketing, advertising, communications or a related field, plus 3-5 years of project management experience in a digital agency or similar environment, with a strong focus on website development and other digital initiatives.
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